2011-04

Creative Intelligence

Design ThinkingEducation

Bruce Nussbaum's lecture on Design at The Edge is one of my favorite. I'm not enrolled in it, but still feel obligated to sit in every Monday. Last week, Bruce mentioned to me that he is writing a book on what he calls CQ, or Creative Intelligence.

At Columbia Business School's China Business Conference, I introduced myself as someone in Service Design. A professor from Columbia responded with "Oh look at my tie."

I may have felt somewhat like IDEO's David Kelly when at a restaurant he introduced himself as a designer and his hostess asked "So what do you think of my curtains?"

The Columbia professor did zone in on what I mean by design when he said "I'm sure there were many processes involved in creating the tie from Chinese silk, French pattern to be made in America."

This shows the gap between D-School to B-School that I traverse and that Bruce is helping bridge.

Bruce notes that the framework of Design Thinking, that "collection of behaviors is the heart and soul of creativity. It includes being attuned to the people and culture you are immersed in and having the experience, wisdom, and knowledge to frame the real problem and--most important of all perhaps--the ability to create and enact solutions."

But he poses the question about what creativity is and how can we measure it.

If CEOs have used Design Thinking as a process trick, how can we help develop the ability to convey creativity without making it a process trick? Why would we put creativity on a linear scale alongside IQ and SAT scores?

I agree that Design Thinking has opened the doors for creativity to wider application, but since it was "packaged as a process" it has begun to "actually do harm." If we take creativity and boil it down to not just a package, but something on a linear scale, how do we keep its veracity?

CQ will need to contain multiple dimensions.

Howard Gardner said that when in China, students tell him "Now we have 8 things to be good at," referring to his theory of Multiple Intelligence.

I appreciate if we could measure degrees of creativity and am excited to see how the concept of CQ forms.